记录了外籍高管在面对表现不佳的本地员工时,如何用中文进行严肃的负面反馈,以及配合 HR 进行辞退沟通的常用表达。
Notes on common expressions for foreign executives to deliver serious negative feedback to underperforming local employees and coordinate with HR on termination conversations.
动作 1:指出严重问题 / Pointing out serious issues
常用句:“我们需要严肃地谈谈你最近的表现。”
(Wo men xu yao yan su de tan tan ni zui jin de biao xian.)
“We need to have a serious talk about your recent performance.”
情景对白 / Dialogue:
你:“你连续两次错过了重要的项目截止日期。”
(Ni: Ni lian xu liang ci cuo guo le zhong yao de xiang mu jie zhi ri qi.)
You: “You have missed critical project deadlines twice in a row.”员工:“我很抱歉,最近家里确实有点事情。”
(Yuan gong: Wo hen bao qian, zui jin jia li que shi you dian shi qing.)
Employee: “I’m very sorry, there have been some things going on at home recently.”
习惯备注:中国员工在面对批评时,往往会给出“家里有事”等私人理由。高管需要把话题拉回“工作结果”本身。
Habit Note: When facing criticism, Chinese employees often give personal reasons like “things at home”. Executives need to steer the conversation back to the “work results” themselves.
动作 2:提出改进计划(PIP)/ Proposing a Performance Improvement Plan
常用句:“接下来三个月是考察期,我们需要看到改变。”
(Jie xia lai san ge yue shi kao cha qi, wo men xu yao kan dao gai bian.)
“The next three months are a probationary period; we need to see changes.”
情景对白 / Dialogue:
你:“HR 会发一份改进计划给你,上面有明确的目标。”
(Ni: HR hui fa yi fen gai jin ji hua gei ni, shang mian you ming que de mu biao.)
You: “HR will send you an improvement plan with clear goals.”员工:“我明白了,我会努力达到这些指标。”
(Yuan gong: Wo ming bai le, wo hui nu li da dao zhe xie zhi biao.)
Employee: “I understand, I will work hard to meet these metrics.”
习惯备注:在国内职场,PIP(绩效改进计划)往往是辞退的前兆。给出明确的书面目标,是规避劳动仲裁风险的关键。
Habit Note: In the domestic workplace, a PIP is often a precursor to termination. Setting clear written goals is the key to avoiding labor arbitration risks.
动作 3:解除劳动合同 / Terminating the labor contract
常用句:“由于多次未达标,公司决定解除合同。”
(You yu duo ci wei da biao, gong si jue ding jie chu he tong.)
“Due to multiple failures to meet standards, the company has decided to terminate the contract.”
情景对白 / Dialogue:
你:“具体的赔偿方案,HR 会和你详细沟通。”
(Ni: Ju ti de pei chang fang an, HR hui he ni xiang xi gou tong.)
You: “HR will discuss the specific compensation plan with you in detail.”员工:“我希望能拿到法定的 N+1 赔偿。”
(Yuan gong: Wo xi wang neng na dao fa ding de N+1 pei chang.)
Employee: “I hope to get the statutory N+1 compensation.”
习惯备注:“N+1”是国内辞退员工的法定经济补偿标准。外籍高管必须了解这个词,具体的谈判交给本地 HR 即可。
Habit Note: “N+1” is the statutory economic compensation standard for laying off employees in China. Foreign executives must know this term; leave the specific negotiation to local HR.